Returns & Warranty

These are the terms and conditions governing the Return/Warranty of your product by Melsoc International Inc:

1. If you are not satisfied with your product purchase, please return the product with the original receipt and original packing within seven (7) days of the date of purchase for a full refund. The refund on the returned product will be given in the original form of payment (i.e cheque will be returned as a cheque). Melsoc will mail your cheque within ten (10) days of the returned date (please allow 5-7 days for delivery). PLEASE NOTE THAT EXCEPT WHERE PROHIBITED, A $50 RESTOCKING FEE WILL BE CHARGED BY MELSOC ON ANY NON-DEFECTIVE PRODUCT, IF RETURNED.

2. All Melsoc products are under Melsoc Company Warranty for a period of one (1) year from the date of purchase. The warranty provided by Melsoc covers all damages except but not limited to physical damage of the product. Under the one (1) year company warranty, all defected products will be replaced with a new or refurbished unit of the same product (if said product is out of date, a newer model will be provided with nominal charges).


3. All repairs of Melsoc products are subject to the terms and conditions of Melsoc Warranty. Please refer to Melsoc company warranty policy above.

4. There is a $50 un-installation fee that must be paid on the day of un-installation. For more information, please feel free to email us at info@melsoc.com.

 

5. Every product bought on the Melsoc website will be inspected before being shipping, any damage caused during shipping is not covered by the Melsoc Company Warranty and will be voided from the terms that govern the Warranty.

 

Thank You and Enjoy Your Product!